FQA
Q:How long does it stay cool?
A:Cooling duration depends on temperature, weather, and activity level. When refrigerated or frozen, it typically provides about 1–3 hours of cooling support.
Q:Do I need to freeze the ice pack first?
A:You can refrigerate the ice pack or leave it in cold water for a while before use. For optimal results, refrigeration is recommended to achieve longer-lasting cooling performance.
Q:Can I use regular ice or other ice packs?
A:Yes. You can use most standard soft ice packs. We recommend reusable gel packs for better fit and comfort.